MDRT Study Finds Americans Deem Emotional Intelligence the Most Trustworthy Quality in an Advisor

3 Jun

The COVID-19 pandemic, its associated market volatility and new regulations to combat the fallout have all served as reminders that trust is the foundation of any advisor-client relationship. A recent Harris Poll study conducted on behalf of MDRT among over 2,000 U.S. adults found that 85% of Americans would be more likely to trust recommendations from human financial advisors if they demonstrate emotional intelligence. In a time of historic turmoil, advisors seeking to reassure, reposition or even retain clients must exhibit genuine empathy and compassion. More>>

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