Advisors Still Matter to Life Insurance Customers

18 Nov

In the face of the dramatic shifts caused by the pandemic, the study reveals that, “for most Americans, a conversation with a financial professional is still central to the life insurance purchase process.” In addition, companies that accelerate their digitally enabled processes (such as e-signatures and video conferencing) are likely to boost customer satisfaction. More>>

These Advisors Help Their Clients Tackle This Unknown Looming Cost

4 Nov

There’s an expense lurking down the road for many retirees that is largely unpredictable but likely: long-term care.

With premiums soaring on insurance policies designed to cover that cost, financial advisors are turning to a variety of other strategies to help clients prepare for a day when they might need help with daily living activities such as eating and bathing. More>>

Social Media Vital to Financial Advisors’ Work During COVID-19 Pandemic, According to Putnam Investments Social Advisor Research

28 Oct

Are you socially linked in?  85% of advisors report using LinkedIn most for business (compared to other social media platforms), says the Putnam Investments Social Advisor 2020 Study, with 74% relying on direct messaging through social platforms and 94% of those gaining new assets from these activities.  If you’re not connected and leveraging social tools, now is the time to begin. More>>

What Your Clients Want to Talk to You About: Survey

7 Oct

Clients’ trust in and satisfaction with their financial professional increases when both parties willingly broaden their conversations and engage in a more transparent, holistic approach to financial and future planning, according to a new study from AIG Life & Retirement and the MIT AgeLab. More>>

September is Life Insurance Awareness Month…So What?

30 Sep

Covid-19 has hopefully provided you with a new perspective or reinforced what you already know…life happens! It is funny to me how I often hear “it won’t happen to me” or how “impossible” specific outcomes are only to see them happen regularly in our lives. The financial concept of “Family protection” fits perfectly into this box. If someone is married and has children, the family protection conversation is a must. You cannot make someone buy life insurance to protect their family, but I think it is an advisor’s responsibility to have the conversation. Term insurance is inexpensive, and the protection it provides is immense. This month I want to focus on actionable ideas as part of Life Insurance Awareness Month. More>>

How a Couple Learned About Permanent Life at the Kitchen Table

2 Sep

Guest contributor: Jason Patterson, ALMI, ACS, is a life product analyst at Crump Life Insurance Services

“We just got a notice that my wife’s life insurance policy premium is set to triple.”

That’s what a friend told me when he realized that I work in the life insurance industry. I’m sure you can guess the issue – it’s a term policy about to enter into the annually renewable term phase. He didn’t understand what was going on and was looking for help, and their life insurance agent was missing in action. More>>

15 Reasons Why Clients Leave Their Agents or Advisors

5 Aug

Everyone loses clients. Since it’s a pretty safe bet everyone buys insurance or invests, it’s logical to assume they left to go someplace else. Your best prospects are someone else’s best clients. Unlike the business world, clients don’t put their agents or advisors on probation. They vote with their feet. Why? More>>

Crump Enhances Digital Capabilities

10 Jun

Crump announced enhanced digital capabilities that more comprehensively meet the end-to-end expectations of financial professionals and customers – from product search to policy delivery. Crump’s Transaction Center offers a wide array of product options including – term and permanent Life, long term care, disability insurance, and annuities to meet consumer needs. The Transaction Center integrates several platforms with best-in-class solutions from insuretech firms, service providers, and leading insurance carriers to create a single place for financial professionals to process a majority of their business with Crump. More>>

MDRT Study Finds Americans Deem Emotional Intelligence the Most Trustworthy Quality in an Advisor

3 Jun

The COVID-19 pandemic, its associated market volatility and new regulations to combat the fallout have all served as reminders that trust is the foundation of any advisor-client relationship. A recent Harris Poll study conducted on behalf of MDRT among over 2,000 U.S. adults found that 85% of Americans would be more likely to trust recommendations from human financial advisors if they demonstrate emotional intelligence. In a time of historic turmoil, advisors seeking to reassure, reposition or even retain clients must exhibit genuine empathy and compassion. More>>